Health Unit Clerk (Bridgeway for Medical Office Assistants)
Build on your medical office administration skills to increase your impact on patient care and your contribution to overall healthcare efficiency in the hospital setting.
How to Apply
Talk to an advisor who will answer your career questions and help you navigate the admissions process.
Elevate Your Professional Journey from Medical Office Assistant to Health Unit Clerk
This short program is designed to help advance your career in the healthcare space by seamlessly transitioning into a more comprehensive role in the hospital setting. Taking this step will lead to broadened scope of responsibility, increased patient interaction, career advancement to specialized or leadership roles, enhanced clinical and technical skills and increased job stability.
Why Become a Health Unit Clerk?
High demand for healthcare administration roles: The Canadian healthcare system is expected to grow by 13.4% over the next few years, increasing the demand for administrative support roles like Health Unit Clerks all across Canada. In addition, there is a huge growth in healthcare infrastructure such as hospitals, clinics and long-term care facilities that provides consistent demand for administrative support.
Attractive salaries and benefits: Health Unit Clerks in Canada earn a median hourly wage of $25/hr. Full-time positions in the hospitals come with comprehensive benefits packages, including health insurance, pension plans and paid vacation.
Fast-track career option: Our program can be completed in 6 months to a little under a year, making it a fast and affordable entry into the healthcare industry. Graduates are able to find employment quickly due to high demand in hospital and other healthcare settings.
Career advancement and job security: As a Health Unit Clerk, there will be many opportunities for advancement within the hospital setting for specialized roles and leadership positions. In addition, job security is guaranteed.
Program Type
Full-time
Program Length
24 weeks / 480 hours instruction + 6 weeks / 120 hours practicum
Delivery Method
Distance (Online classes/In-person practicum)
This program has been approved by the Private Training Institutions Branch (PTIB) of the Ministry of Advanced Education and Skills Training.
What You’ll Learn
- Proficiency in hospital-specific health information systems and electronic health records (EHR) relevant to unit operations.
- Detailed training in the specific functions of a hospital unit, including patient admissions, discharges, and transfers.
- Hospital Workflow – in-depth understanding of hospital protocols, emergency procedures, and unit operations.
- Interdisciplinary communication with various healthcare teams and professionals within the unit.
- Advanced techniques for managing complex patient care scenarios and high-stress situations, as well as patient and family interactions.
- Clinical support and procedures involving medical records, lab tests and medication requests.
- Regulatory compliance such as knowledge of hospital regulations, accreditation standards, and compliance requirements.
Student Story
“I am thrilled to have completed the MOA Bridgeway Certificate and transitioned into a Health Unit Clerk role. The program provided me with a comprehensive understanding of hospital operations and patient care, building on my existing skills and preparing me for the complexities of a hospital environment.”
Navpreet P.
Health Unit Clerk Bridgeway Certificate Program
Admission Requirements
For Enrollment:
- High school diploma or equivalent, or mature student status (19 years or older).
- Keyboarding speed of 50 WPM with 85% accuracy.
- Applicants must receive a minimum score of 13 on the Wonderlic Scholastic Level Exam (measuring cognitive ability, math, English and reasoning)
Earning Your Certificate
To graduate, you’ll need to complete the following requirements:
Health Unit Clerk Courses (Bridgeway for MOAs)
- Introduction to the Hospital Environment and Protocols
- Admission, Transfer and Discharge Procedures
- Basic Pharmacology & Medication Management
- Indigenous Needs in Canadian Healthcare
- Order Processing
- Laboratory Foundations 1
- Laboratory Foundations 2
- Diagnostic Foundations
- Surgical & Specialty Foundations
Contact an advisor for the full course descriptions.
Work Experience
- Complete 120 hours of work experience in a job practicum for real-world application.
Enrollment Timelines
Next intake deadline
February 3, 2025
